openLCA is free & open source, and will stay that way. While we provide free information and support on openlca.org and in the openlca forum, there are some questions that cannot be answered completely through these channels. So, due to popular demand, GreenDelta is now offering two Service Contract options for openLCA.
Option one is the “Standard Service Contract” which includes the following:
– Dedicated service and support by GreenDelta and its partners for openLCA
– Service and support in a variety of languages, including English, German and Spanish
– Dedicated support phone number and email address
– A guaranteed response time of three working days for any issues that arise, for example for installation, data transfer, error messages, and updates
– Newsletters to keep you up-to-date on what is new in openLCA
A more comprehensive option is the “Extended Service Contract” which includes all of the service from the Standard contract, plus:
– 10 “Expert Tickets” per year. An Expert Ticket can be used to have a specific technical question answered by an expert in a web meeting. Additional Expert Tickets can also be purchased
– A guaranteed response time of two working days for any issues that arise, for example for installation, data transfer, error messages, and updates
– Private webinars when important updates go online to inform you about new/improved openLCA functions and features and how to use them
If you are interested in Service Contracts, see openlca.org/service-contracts for more information and prices, or feel free to contact Sarah Winter directly (Environmental Consultant, GreenDelta).